Frequently Asked Question

Mitel - Change Your Personal Greeting and Name in Directory
Last Updated 4 months ago

Access the Voicemail System

  • Use the Voice Mail key function
  • Press the * key immediately after the voicemail system answers
  • Enter your mailbox number
  • Enter your passcode followed by the # key
  • Press 4 for personal options

Personal Options

  • Press 1 to record your personal greeting (This is your voicemail greeting)
  • Press 2 to record your name (This is what is spoken when somebody is using the dial by name directory)

For options 1 (record your personal greeting) and 2 (record your name) above, you can do the following:

  • Press 1 to listen to your recorded personal greeting or name
  • Press 2 to re-record your personal greeting or name, then use the following options:
  • Press 1 to listen to your re-recorded personal greeting or name
  • Press 2 to record your personal greeting or name again
  • Press 3 to save the last recording





https://oneview.mitel.com/s/article/How-to-Record-and-Change-Your-Voicemail-Greeting

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